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There’s nothing like community… online

I recently chaired some of the sessions at the Actinic User Conference 2010 and was pleased to see one of Postcode Anywhere’s customers, Heather Gorringe of Wiggly Wigglers talk about social media....

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The Changing Face of Internet Retailing

With the rapid and irrepressible rise of technology-led communication, today’s marketer can all too easily become tomorrow’s dust. Modern business models are constantly exposed to what can be a lethal...

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How to Have a Happy e-Christmas

I really hate to use clichés, but failing to prepare really is preparing to fail. And never has this saying been more apt than for online retailers at Christmas. With just a few months until the...

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11 People you Need to Follow on Twitter

In just seven years, Twitter has become a life-support system for anyone seeking news, humour, advice, or just a shot of web weirdness! But figuring out exactly who to follow is no walk in the park....

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22 Tactics for Improving Customer Retention – Part Two

A few posts ago we started to look at the top tips for cultivating good business relationships. In part two, we conclude our look at customer retention and further investigate how you can turn your...

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Ask the experts – how to drive more direct hotel bookings and sales online

Over the last few weeks I’ve noticed that the roads are busier. It can mean only one thing; the kids are back at school. The fun of the summer holidays is over and to quote The House of Stark ‘winter...

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